Frequently Asked Questions

Everything you need to know about your festival style and orders.

When will my festival merch ship?

Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days via USPS or UPS.

Can I return or exchange my apparel?

We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of delivery. Please note that limited-edition festival drops may be final sale.

How do I ensure I get the right size?

Each product page features a detailed size guide. Our festival tees and hoodies generally have a relaxed, true-to-size fit unless otherwise specified in the description.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.

Do you offer international shipping?

Yes, we ship Dreamville gear worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How should I care for my festival garments?

To preserve the screen-printed graphics, we recommend machine washing cold, inside out, and hanging to dry or tumble drying on low heat.